SUQPACK

SUQPACK

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Frequently Asked Questions.

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How long does spare-parts supply take for your machines?

We keep frequently used spare parts in stock; standard parts are usually shipped the same day. For custom parts, the lead time is clarified on a project basis.

Do you provide installation and commissioning?

Yes. For all our machines we provide transport, installation, commissioning and operator training together with our field team.

Is integration into my existing line possible?

Our machines are designed to be modular; they can be integrated into your existing conveyor, control and ERP systems. We propose the right solution after an on-site survey.

How long is the warranty?

Our standard machines come with a 2-year warranty. After the warranty, our support continues with maintenance and service contracts.

Can you design a custom machine for my product?

Yes. Our R&D and engineering team designs custom machines and lines according to your product dimensions, capacity and packaging type.

Do you provide sales and service abroad?

We have installations in more than 45 countries. We provide export, installation and remote/on-site service support to international standards.

What about the machines’ energy consumption?

Thanks to inverter-controlled motors and optimized mechanical design, our machines run with low energy consumption.

What should I do to get a quote?

Simply fill in the form on our contact page or call us. Once you share your product and capacity details, we prepare a tailored quote.

Let’s choose the right machine for your project together

Let our engineering team plan the packaging line best suited to your product, capacity and budget. Getting a quote is free.

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